If you’re looking to cancel your reservation for a workshop or looking for a refund for a workshop or product that you purchased via we’re here to help!

We offer no refunds once you have attended a workshop or purchased any of our merchandise. All information about our workshops is already available online and in case there are doubts it is understood that you would have gotten in touch with one of our authorized representatives.

In case any merchandise or products purchased have reached you in a damaged condition, you are eligible for a full refund or exchange for a new product. All you need to do is either send us a photo/video showing the damaged product and we will ship you a new one. You can choose to send us back the damaged product or dispose of it responsibly.

Please note the following rules for our workshop cancellation policy:

  • If you have not made a payment and only reserved a seat then you need not worry, just inform us prior to the workshop and we will release your seat.
  • If you have made the payment and the workshop is cancelled by JoiningHands, we will issue you a full refund.
  • Post paying for the workshop if you cancel 6 days prior to the workshop, you will be entitled to a 100% refund.
  • If you cancel 3 days prior to the workshop, then you will be entitled to a 50% refund
  • In case you are unable to attend at the last minute or between 3 days then you will not be entitled to any refund.

NOTE: At any point of time, you can request for a recording of the session that you can watch later on. Additionally you can also request for your payment to be adjusted against any other event in the future also.

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